Business Management
Chapter 1 : Introduction to Management
KVS
1 (d) (a) -(iii) , (b) -(ii) (c)- (i) 2 (b) Planning and control 3 (c) Management is a tangible force
NVS
1 (d) Management is all pervasive 2 (d) Prof. Katz
DSSSB
1 (b) The essence of management 2 (b) Working with others 3
M.Com Entrance – Delhi University
1 (a) Top management 2 (a) (a)-(2), (b)-(3), (c)-(4), (d)-(1) 3 (c) Controlling network 4 (c) Productivity 5 (b) Planning, Organizing, Staffing, Directing, coordination and control 6 (b) Planning 7 (a) Human skill
M.Com Entrance – Jamia
1 (c) Koontz and O’Donnell 2 (b) Luther Gulick 3 (c) Science
UGC NET Commerce
1 (c) Planning and control 2 (a) Both (A) and (R) are correct; and (R) is correct explanation of (A) 3 (c) (A) is incorrect but (R) is correct in isolation 4 (d) Both the statement (I) and (II) are correct
UGC NET Management
1 (b) Soft Skills 2 (a) Conceptual skill 3 (d) (a)-(iii);(b)-(iv);(c)-(i);(d)-(ii)
Chapter 2 : Development of Management Thought
M.Com Entrance – Delhi University
1 (c) (a)-(II), (b)-(IV), (c)-(III), (d)-(I) 2 (d) All of the above 3 (d) Selecting right people for the job 4 (a) Lewin 5 (c) FW Taylor 6 (a) Encouragement to efficient hard workers 7 (a) Distribution of work as per the ability of the worker 8 (a) Henry Ford 9 (d) Money is only motivator
M.Com Entrance – Jamia
1 (d) The Hawthorne study
UGC NET Commerce
1 (a) Provided a conceptual frame work 2 (d) Henry Fayol 3 (c) F.W. Taylor 4 (b) (a)-(iv), (b)-(iii), (c)-(ii), (d)-(i) 5 (c) Unity of Managers 6 (a) (A) is correct, but (R) is incorrect 7 (c) Those who produce above standard should receive higher wages than those producing below standard 8 (a) Unity of Command 9 (c) (a)-(iii), (b)-(i), (c)-(ii), (d)-(iv) 10 (c) (a)-(iv), (b)-(iii), (c)-(ii), (d)-(i) 11 (c) (A) is incorrect but (R) is correct in isolation 12 (d) (a)-(iii), (b)-(iv), (c)-(ii), (d)-(i) 13 (d) Both the statement (I) and (II) are correct 14 (a) Assertion (A) and Reasoning (R), both are correct, and (R) is the correct explanation of (A) 15 (Not given Answer) (a)-(iv), (b)-(iii), (c)-(i), (d)-(ii) 16 (c) Inspector 17 (d) (a)-(iii), (b)-(iv), (c)-(i), (d)-(ii) 18 (b) Closed system 19 (a) Each communication, going up or down, must flow through each position in the line authority 20 (a) Physical, mental, moral, educational, technical and experience 21 (d) Personal relationships 22 (a) (a)-(ii), (b)-(iv), (c)-(iii),(d)-(i) 23 (d) Both the statements (I) and (II) are correct 24 (b) Both (A) and (R) are correct but (R) is not the right explanation of (A)
UGC NET Management
1 (c) Henry Fayol 2 (d) All of the above 3 (c) Human relations theory 4 (c) Unity of command 5 (b) Span of control 6 (c) Henry Fayol 7 (b) Western Electric Company 8 (d) Supervisory 9 (d) All the above 10 (a) Neo-classical theory 11 (c) Physical, mental, moral, educational, technical and experience 12 (b) Six 13 (a) Flat structure of organisation
Chapter 3 : Planning
M.Com Entrance – Delhi University
1 (b) Strategy and Plan are one and the same thing
M.Com Entrance – Jamia
1 (d) Compliances 2 (c) Strategic planning is largely influenced by external environment 3 (b) Management by Objectives
UGC NET COMMERCE
1 (d) Strategy 2 (b) Objectives 3 (c) Management by objectives 4 (a) Planning 5 (d) (a)-(iii), (b)-(i), (c)-(iv), (d)-(ii) 6 (b) (i), (ii) and (iii) 7 (c) Human Relation element 8 (b) (a)-(i), (b)-(ii), (c)-(iv), (d)-(iii) 9 (c) Strategy 10 (d) Peter F. Drucker 11 (d) (iii), (v), (iv), (i) and (ii) 12 (a) (R) is correct but (A) is not correct 13 (c) Management by objectives 14 (b) Both (A) and (R) are correct 15 (c) Reacting to external events 16 (b) give direction 17 (b) 2, 1, 3, 5, 4 18 (a) Both (A) and (R) are true 19 (b) (i), (ii), (iv) and (v) 20 (c) Inspector 21 (d) Delphi technique 22 (d) Concurrent control 23 (b) Only Statement II is correct 24 (d) d, a, e, b and c 25 (c) a, b, c, e, d 26 (a) Both (A) and (R) are correct and ® is the right explanation of (A)
UGC NET MANAGEMENT
1 (d) Identifying needs of employees
Chapter 4 : Organizing
M.Com Entrance – Delhi University
1 (b) unity of command 2 (d) A manager can supervise only a limited number of subordinates 3 (d) The organisation is divided into functions with specialists having authority 4 (c) Principle of unity of command 5 (a) Line 6 (b) Opportunity 7 (c) Principle of unity of objectives 8 (d) Repetitive work and clear responsibility 9 (c) Matrix structure
M.Com Entrance – Jamia
1 (d) Gives to some employees more than one boss
UGC NET COMMERCE
1 (a) Line 2 (b) Downward 3 (d) Vertical combination 4 (a) (i), (ii), (iii) and (iv) 5 () 6 (b) Flat 7 (b) Advice the line 8 (a) The organisation is divided according to the type of work involved 9 (c) Job description 10 () 11 () 12 () 13 () 14 (a) i, ii, iii and iv 15 (b) Organisation culture 16 (c) Creating structure of functions and duties to be performed 17 (c) There is slow information processing 18 (a) (A) is correct, but (R) is incorrect 19 (c) 1, 2, 4 and 5 20 (d) Commercial organisations 21 (a) Unity of Command 22 (b) Divisional organisational structure 23 (b) (a)-i, (b)-ii, (c)-iii, (d)-iv 24 (b) (a)-i , (b)-iv, (c)-iii, (d)-ii 25 (d) Personal relationships 26 (a) (a)-(ii), (b)-(iv), (c)-(i), (d)-(iii)
UGC NET MANAGEMENT
1 (d) All of the above (A), (B) and (C) 2 (c) Line organization 3 (d) Gives to some employees more than one boss 4 (b) (A) is correct and ® is the right explanation of (A)
CHAPTER 5 : DELEGATION & DECENTRALISATION
M.Com Entrance – Delhi University
1 (b) Organizing 2 (a) Delegation refers to transfer of authority from one individual to another while decentralization refers to systematic delegation of authority to all units in an organization 3 (b) organising 4 (d) (1)-(II), (2)-(I), (3)-(IV), (4)-(III) 5 (c) Increases the importance of subordinates
UGC NET COMMERCE
1 () 2 (c) Effective delegation 3 (c) Transfer of authority and responsibility 4 (c) (A) is correct but (R) are wrong 5 (c) (A) is true, but (R) is false 6 (b) Larger organization
CHAPTER 6 : ORGANISATIONAL COMMUNICATION
M.Com Entrance – Delhi University
1 (c) Informal communication 2 (a) Informal channels of communication
M.Com Entrance – Jamia
1 (b) Informal organization 2 (b) Horizontal coordination
UGC NET COMMERCE
1 () 2 (a) (a)-(i), (b)-(ii), (c)-(iii), (d)-(iv) 3 (a) Johari Window 4 (b) Informal communication 5 (b) Informal communication 6 (b) Technological Barriers 7 () 8 (b) (a)-(3), (b)-(4), (c)-(2), (d)-(1) 9 (a) Each communication, going up or down, must flow through each position in the line authority 10 (c) Both (A) and (R) are right and (R) explains (A) 11 (d) Status and Specialisation 12 (a) (A) is correct and (R) is the right explanation to it 13 (a) Poor vocabulary
UGC NET MANAGEMENT
1 (b) Informal Communication 2 (d) Publicity 3 (a) Downward Communication 4 (b) Image building 5 (d) Chain Network 8 (a) Kinesics 9 (a) Kinesics 10 (b) Monitors 11 (a) Cluster 12 (d) (a), (c), (d) and (e) 13 (d) (a)-(iv),(b)-(i),(c)-(ii),(d)-(iii) 14 (d) Guarding against certain type of information
CHAPTER 7 : STAFFING
M.Com Entrance – Delhi University
1 (b) A statement of the skills and abilities needed in the performance of a job 2 (c) Job analysis 3 (b) Halsey Premium Plan 4 (c) Job description 5 (c) before recruitment 6 (a) Encouragement to efficient hard workers
M.Com Entrance – Jamia
1 (d) All of the above
UGC NET COMMERCE
1 (c) Procurement, Development, Compensation, Integration and Maintenance
UGC NET MANAGEMENT
1 (d) All of the above 2 (d) Staffing 3 (d) All of these 4 (a) 1, 3 and 5
CHAPTER 8 : MOTIVATION
M.Com Entrance – Delhi University
1 (d) Need hierarchy 2 (a) It emphasizes the most average human beings avoid to be led, want to lead 3 (c) The belief that productivity is linked to trust openness, subtlety and intimacy in the work environment 4 (a) Victor Vroom 5 (c) Most people have little capacity and creatively in solving organizational problems 6 (c) Valence × Expectancy 7 (c) Content theories 8 (c) A. H. Maslow 9 (b) Personal factors 10 (c) McClelland and Alderfer
M.Com Entrance – Jamia
1 (b) Skinner : Reinforcement Theory
UGC NET COMMERCE
1 (b) Self Actualisation 2 (d) Affiliation 3 (d) (a)-(iii), (b)-(i), (c)-(iv), (d)-(ii) 4 (b) Satisfied need to no more a motivator 5 (d) (a)-(ii), (b)-(i), (c)-(iii) 6 (b) (ii) is correct (i) is incorrect 7 (c) Mc Gregor 8 (a) (I)-(3), (II)-(4), (III)-(2) 9 (d) (a)-(iii), (b)-(i), (c)-(iv), (d)-(ii) 10 (c) Social safety and physiological needs 11 (d) A. H. Maslow 12 (a) MeClelland 13 (c) An average human being learns under proper conditions, not only to accept responsibility but also to seek it 14 (b) Alderfer 15 (b) Need for Security 16 (b) Force = Valence × expectancy 17 (a) (ii) and (iii) are correct 18 (d) ClaytomAlderfer 19 (d) Clayton Alderfer 20 (a) (a) – i, (b) – ii, (c) – iii, (d) – iv 21 (c) (c) only 22 (b) (A) and (R) both are correct, but (R) is not the right explanation of (A) 23 (d) Peter F Drucker 24 (b) Working Conditions
CHAPTER 9 : DIRECTION & LEADING
M.Com Entrance – Delhi University
1 (b) Product of service 2 (c) Theory Z 3 (a) Exploitative Autocratic leadership 4 (c) 9 5 (a) Process of influencing other to engage in the work behaviours necessary to reach organization goals 6 (c) Likert 7 (c) Behavioral theory
UGC NET COMMERCE
1 (b) (iii) and (iv) 2 (c) 9.9 style 3 (c) A transactional leader 4 (c) High concern for both people and production 5 (a) Theory X 6 (c) 9.1 Management 7 (c) 9.1 Management 8 (d) (i), (iii), (v) 9 (c) 1, 3, 5 and 6 10 (c) Focuses on work standards and close supervision 11 (a) Assertion (A) and Reasoning (R), both are correct, and (R) is the correct explanation of (A) 12 (c) Low task and high relationship orientation 13 (b) (a), (c) and (d)
CHAPTER 10 : CONTROLLING
M.Com Entrance – Delhi University
1 (c) Feed forward control 2 (d) Decision-making 3 (c) Principles of exception 4 (d) II, III, I, IV 5 (c) Directing
UGC NET COMMERCE
1 () 2 (a) MBO 3 (c) Profit planning 4 (a) (i) and (ii) 5 (b) (ii), (iii), (iv), (i) 6 (b) PERT 7 (b) Both (A) and (R) are correct but (R) is not the right explanation of (A) 8 (a) Statement – I is correct but II is incorrect
UGC NET MANAGEMENT
1 (b) Looking back 2 (c) Action Feedback Evaluation Adjustment 3 (b) (a)-(i), (b)-(iii) (c)-(ii), (d)-(iv) 4 (a) Effectiveness
Old Book – Answer Key
M.Com Entrance 2017:
56 (b) Planning 57 (a) Process of influencing other to engage in the work behaviours necessary to reach organisation goals 58 (b) Negotiator 59 (a) Human skill 60 (c) FW Taylor 61 (a) Job design 62 (c) Matrix structure 63 (b) Maslow and Alderfer 64 (a) Encouragement to efficient hard workers 65 (c) Before recruitment
M.Com Entrance 2016:
47 (c) Productivity 48 (b) Mc Clelland – Expectancy theory 49 (c) Principle of unity of objectives 50 (c) Psychological factors 51 (c) Centralized works and less responsibility 52 (b) Product or service 53 (b) Orderly arrangement of group effort to provide unity of action is the pursuit of a common purpose 54 (d) 2,3,1,4 55 (c) 2,4,3,1 56 (b)Planning, Organizing, Staffing, Directing, coordination and control
M.Com Entrance 2015:
31 (b) Directing traditional management 32 (a) Controlling 33 (d) Selecting right people for the job 34(b) Likert 35 (c) Threat 36(c) Content theories 37 (c) A. H. Maslow
M.Com Entrance 2014:
141 (a)Using borrowed funds to enhance the return to the owners 142 (c) Outside regulated 143 (c) Mahatma Gandhi 144 (c) Decreases the importance of subordinates 145 (b) A non-personal paid form of communication 146 (a) Informal channels of communication 147 (b) Halsey Premium Plan 148 (a) Line 149 (c) John K. Galbraith 151 (b) Fabian entrepreneurs 152 (a) Government Securities 153 (a) Process Layout 154 (d) Movie 155 (c) Job analysis
M.Com Entrance 2013:
71 (c) Form utility 72 (b) Secondary 73 (b) One member one vote 74 (a) The sole aim of business is to earn profit 75 (a) Trading in goods and services 76 (a) Taking the policy 77 (c) Lending money to traders 78 (d) Life insurance policy 79 (d) All of the above 80 (c) Most people have little capacity and creatively in solving organizational problems 81 (c)Valence × Expectancy 82 (a) Exploitative Autocratic leadership 83 (b) 7 84 (c) Principle of unity of command 85 (b) Theory Y 86 (a) Existence, Relatedness, Growth
M.Com Entrance 2012:
71 (d) Selling and buying of goods and all activities that facilitate trade 72 (a) Hunting 73 (d) Financial requirements 74 Irrelevant Question 75 (b) Product of service 76 (c) Consumer to business 77 (a) Top management 78 (b) Equal, irrespective of capital contribution 79 (d) 2, 3, 1, 4 80 (a) (a)-(2), (b)-(3), (c)-(4), (d)-(1)
M.Com Entrance 2011:
71 (c) Industry and commerce 72 (a) Construction of buildings 73 (d) Certainty of profit 74 (b)Genetic industry 75 (d) Sole proprietorship 76 Irrelevant Question 77 (c) The Companies Act, 1956 78 (a) Is still only an employee of the firm 79 (b) Product or service 80 (b) Organizing 81 (c) Consumer to business 82 (a) Victor Vroom 83 (d) (1)-(II), (2)-(I), (3)-(IV), (4)-(III) 84 (c) II, I, IV, III 85 (c) (1)-(II), (2)-(IV), (3)-(III), (4)-(I)